FAQ: What Is Emotional Intelligence?

Your Emotional Intelligence, or Emotional Quotient (EQ) is more critical to your personal and professional success than your IQ. Your EQ is your ability to identify and manage your emotions and those of others. EI includes at least three skills: emotional awareness, the ability to harness emotions and apply them to tasks such as thinking and problem solving, and the ability to regulate your own emotions, and to cheer up or calm down others effectively.